The following instructions will allow you to create/edit/delete customer reviews on your website.
Please follow the instructions thoroughly and avoid skipping any steps.
We recommend the following changes be applied on a Desktop computer using a large screen. The page is not suited for editing on a mobile device.
Log in
- Access the login page by entering /login to the end of your domain name in a browser address bar.
- Enter the username and password
You should now be logged in to the website.
Edit Reviews/Testimonials
- Navigate to the home page where the Reviews appear. This is typically the reviews animated slider.
- Hover over the ‘Reviews’ module and an additional ‘Edit’ button will appear to the right:
- You will be presented with the following:
*The only items you should amend within the module are highlighted above. Amending anything outside of this could cause problems with how it displays on the frontend of the website, therefore please avoid.
- Click ‘Testimonials’ and you will be presented with the following:
It will list each review that appears in the slider.
- The following buttons will allow you to add (green) or remove (red) reviews.
Preparing Review Photos (optional)
Do not upload review photos in their original size as taken from your camera. They will likely be far too big and will cause the page to load slowly if they are not cropped and compressed first.
- Crop your image using an editing application like Microsoft Paint or similar. We recommend cropping the photo to approx. 300x300 pixels in a .png format. Ensure all images are cropped to the same dimensions for consistency on the website.
- Compress the image after you have cropped it. The following website will allow you to do this fairly easily for free- https://compressor.io, or you may choose another of your choice.
- The image is now ready to upload to the website and into the review.
Close the module editor
It is important to follow these steps to avoid locking yourself out of future module edits.
- When you are finished editing the module, click the 'Cancel' or 'Save' button to exit the editor. This makes sure the article is 'checked-in' to the Content Management System.
*Failure to do this will lock the page from future edits and will require our input to unlock the page via the backend.
Log out of the website
- Make sure you have saved any changes and click 'Save' or 'Cancel' within the editor.
- Navigate to the login page /login
- Click the Log Out button
Please note:
* Unlike with blog posts, Reviews do not have version history therefore any deletions or mistakes cannot be undone.